
General Information
I am passionate about customer service.
I have worked for many type of customer services.
I could meet many type of customers as well, some customers came from out of my city, so I can understand different customers needs.
I can recognize if a customer visit my place again, and I will welcome with friendly attitude.
I can work as a great team player with a team,
I am sure my customer service is outstanding as I have received compliments from customers many times.
- Preferred locations Canada, British Columbia
- Job Categories Hospitality Jobs, Front Desk Associate, Front Desk Manager, Hotel Receptionist, Housekeeper, Lodging Manager, Travel Agent
- Language English, Japanese
- Highest Degree Level Diploma/Certificate
- Total Years of Experience 0~2 years
- Skills Customer Service, Microsoft Excel, Microsoft Office Suite, Scheduling
- Student Number 20191316
Education
- Conerstone
-
I also graduated from ESL class in this college on 2021/08/27 (from 2021/07/05)
Work Experience
-
Office Clerk
- Sagawa Kyubin, AIchi, Japan
-
- Organized and printed documents for all departmentsrn
- Prepared business documents and letters
- Created a training manual for new comers
-
Customer service specialist
- Urban Fare, Vancouver, BC, Canada
-
- Operated a cash register and helped customers with checkingrnout
- Assisted customers with finding products in the storern
- Organized and made sure the store was neat and tidy
-
Supervisor
- Okashi no Shiro Theme park, Aichi, Japan
-
- Managed three employees in a souvenir shop located in thernparkrn
- Handled the purchasing and ordering of products for the storern
- Organized and displayed products in the store
-
Customer Service Representative
- K2B Bowling Park, AIchi, Japan
-
- Took reservations for parties on the phone and in personrn
- Created schedules for part time workersrn
- Trained new employees and assisted with on-boardingrn
- Handled a cash register, and recorded the sales
-
Customer Service Specialist
- Cineplex entertainment
-
-Cleaned inside audio every time after each movie is over
-Served food and beverage to customers
-Organized common area in order to make sure that customers walk through is clean and neat
-Checked if all audio is working in quality before each movie begin
-showed customers seats in need
CERTIFICATIONS & FOCUS
- Opera Properly Management System Level 1 (2021)
-
Bliss Hospitality Talent & Education Bliss Hospitality Talent & Education Issued Sep 2021 ·
No Expiration Date Issued Sep 2021 · No Expiration Date Credential ID https://thinkbliss.ca/wp-content/uploads/2021/09/Ryuma-Ishiguro.pdf
- Food Safe level 1 (2021)
-
Vancouver Coastal Health issued Sep 2021
Expiration Date Sep 12 2026 Credential ID 1144272
- Serving it Right (2021)
-
Responsible Service BCResponsible Service BC Issued Oct 2021 ·
No Expiration Date Issued Oct 2021 Credential ID 1edf31-1f8e3b-4b5022d3