Receptionist ShortList 47 views

Ryuma

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General Information

I am passionate about customer service.

I have worked for many type of customer services.

I could meet many type of customers as well, some customers came from out of my city, so I can understand different customers needs.

I can recognize if a customer visit my place again, and I will welcome with friendly attitude.

I can work as a great team player with a team,

I am sure my customer service is outstanding as I have received compliments from customers many times.

Education

2021/08/30-present
Conerstone

I also graduated from ESL class in this college on 2021/08/27 (from 2021/07/05)


2018/06/11-2018/10/05
International House Vancouver

2009/04-2011/03
Tokyo IT Kaikei College

Work Experience

2019 - 2020
Office Clerk
Sagawa Kyubin, AIchi, Japan

- Organized and printed documents for all departmentsrn
- Prepared business documents and letters
 - Created a training manual for new comers


2018 - 2019
Customer service specialist
Urban Fare, Vancouver, BC, Canada

- Operated a cash register and helped customers with checkingrnout
- Assisted customers with finding products in the storern
- Organized and made sure the store was neat and tidy


2014 - 2015
Supervisor
Okashi no Shiro Theme park, Aichi, Japan

- Managed three employees in a souvenir shop located in thernparkrn
- Handled the purchasing and ordering of products for the storern
- Organized and displayed products in the store 


2013 - 2014
Customer Service Representative
K2B Bowling Park, AIchi, Japan

- Took reservations for parties on the phone and in personrn
- Created schedules for part time workersrn
- Trained new employees and assisted with on-boardingrn
- Handled a cash register, and recorded the sales


2021 - 2022
Customer Service Specialist
Cineplex entertainment

-Cleaned inside audio every time after each movie is over
-Served food and beverage to customers
-Organized common area in order to make sure that customers walk through is clean and neat
-Checked if all audio is working in quality before each movie begin
-showed customers seats in need


CERTIFICATIONS & FOCUS

Opera Properly Management System Level 1 (2021)

Bliss Hospitality Talent & Education Bliss Hospitality Talent & Education Issued Sep 2021 ·
No Expiration Date Issued Sep 2021 · No Expiration Date 
Credential ID https://thinkbliss.ca/wp-content/uploads/2021/09/Ryuma-Ishiguro.pdf


Food Safe level 1 (2021)

Vancouver Coastal Health issued Sep 2021
Expiration Date Sep 12 2026 Credential ID 1144272


Serving it Right (2021)

Responsible Service BCResponsible Service BC Issued Oct 2021 ·
No Expiration Date Issued Oct 2021  Credential ID 1edf31-1f8e3b-4b5022d3


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