General Information
Friendly and loyal customer service specialist with over three years’ of experience working at Narita International Airport. Proficient knowledge in Hospitality Management and Foreign studies. I am strong and effective communicator, and I enjoy working with people or individually.
- Preferred locations British Columbia
- Job Categories Customer Support, Hospitality Jobs, Concierge, Front Desk Associate, Hotel Receptionist, Housekeeper, Travel Agent
- Language English, Japanese
- Highest Degree Level Bachelor's Degree
- Total Years of Experience 3~5 years
- Skills Booking Travel, Customer Service, Microsoft Excel, Office Support
- Student Number 2021505
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Education
- Cornerstone International Community College of Canada
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Hospitality Management
- Takushoku University
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Faculty of Foreign Studies, English Language Department
Work Experience
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Kitchen and Server
- Motonobu Udon
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- Assist the main chef by following detailed instructions
- Preparing, cooking and serving meals for guests
- Assured cleanliness and sanitization of all work areas
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Customer Service Representative
- LOCO Sports
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- Assisted club members with check-in's and check-out's
- Filled out and organized entrance forms for club members
- Trained new part-time front staff
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Sales Administrator
- Sugimoto Electric Industry CO., LTD,
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- Arranged and handled receiving and delivering of different products
- Provided customer service and suggested different products
- Planned and organized different company events for different vendors
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Ticketing and Passenger Service
- JAL SKY CO., LTD,
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- Handled check-in's and gate handling
- Helped connecting passengers with connecting flights and arrival preparation
- Prepared and controlled departure flight
CERTIFICATIONS & FOCUS
- Care-Fitter Certificate (2020)
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It is a qualification to acquire the attitude and method to help the person who needs help without feeling anxious.