
General Information
- Preferred locations Canada, British Columbia, Ontario
- Job Categories Administrative Jobs, Administrative Assistant, Customer Service Jobs, Account Manager, B2B Sales Specialist, Client Service Specialist, Sales Representative, Hospitality Jobs, Concierge, Event Planner, Front Desk Associate, Hotel Receptionist, Housekeeper, Meeting Planner, Room Attendant, Marketing Jobs, Digital Marketing Specialist, Public Relations
- Language English, Japanese
- Highest Degree Level Bachelor's Degree
- Total Years of Experience 5+ years
- Skills Administrative Support, Customer Service, Management Accounting, Meeting Coordination, Revenue Forecasting, Account Management, Corporate Communications, CRM, Market Research, Project Management, Consultative Selling, Customer Relations, Quality Control, SWOT Analysis, Opera PMS, Room inventory, Room management, Roomkey
- Student Number 2021191
Education
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Bachelor's Degree
- Nihon University
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Work Experience
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Sales & Development Manager
- The Global Ltd.
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· Developed and researched new hotel properties (concept,
positioning, price, set up KPI)
· Developed the sales budgets and marketing strategies for OTA (Online Travel Agency)
· Recruited, interviewed, and selected candidates for different positions
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Sales Executive Team Leader
- Grand Hyatt Tokyo
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· Worked closely with team members to achieve 17 million dollar budget in one year
· Developed brand and industry specific knowledge including benchmarking our competitors, in order to enhance and improve account management and sales performance
· Selected specific business inquiries that best suit sales targets and forecasts
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Sales Account Executive
- Kato Pleasure Group
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· Conducted strategic sales, market analysis, client prospecting, and media relations
· Developed sales and marketing strategies for hotel rooms at the Kyushu market
· Managed hotels in multiple locations
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Guest Relations Team Leader
- Kato Pleasure Group
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· Managed a team of 80 personnel in multiple departments
(Front desk, housekeeping, uniform service department)
· Improved customer relations and assisted in solving customers complaints
· Worked closely with the other departments