
General Information
- Preferred locations British Columbia
- Job Categories Human Resources, Client Service Specialist, Customer Care Associate, Event Planner, Events Manager, Front Desk Associate, Content Marketer, Digital Marketing Specialist, Social Media Assistant
- Language English, Portuguese
- Highest Degree Level Bachelor's Degree
- Total Years of Experience 5+ years
- Skills Customer Service, Microsoft Excel, Microsoft Office Suite, Corporate Communications, Content Creation, Content Marketing, Copywriting, Data Analysis, Email Marketing, Google Analytics, Illustrator, InDesign, Photoshop, Social Media, Canvas, Customer Relations, Executive Relationships, Relationship Management, Serving it Right
- Student Number 2019635
Education
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Diploma/Certificate
- Cornerstone International Community College of Canada
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Bachelor's Degree
- Escola Superior de Propaganda e Marketing
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Pos-graduation in Communication and Digital Media - Grade A in Final Paper.
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Bachelor's Degree
- Universidade Presbiteriana Mackenzie
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Journalism - Grade A in Final Paper.
Work Experience
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Host
- Mahony's Tavern
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- Engage and showrnguests to an appropriate table
- Manage reservationsrnand waiting lists
- Answer customerrncalls
- Keep track of tablernstatuses
- Assist servers andrnbartenders in floor support
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Communication Analyst
- Manserv
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- Management, engagement strategy and content creation of Nação Manserv, arnFacebook group created to bring the company closer to all employees and theirrnfamilies.
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- Content creator forrnManserv's social media (Instagram, LinkedIn and Facebook).
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- Analyze and reportrnanalytical data from the company’s social media.
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Relationship Marketing Analyst
- SKY Brasil
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- Responsible forrnsupporting and operationalizing relationship actions such as: exclusive events,rnpartnerships, programming concessions and promotions, to engage and retainrnpremium customers;
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- Idealize andrnoperate exclusive events related to programming for premium customers;
rnrn- Capture partnerships with channels to do relationship actions orrndevelop government-regulated trade promotions for customers.
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Corporate Communication Analyst
- SKY Brasil
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- Responsible forrnimplementing, monitoring and using the Workplace platform as the company'srnCorporate Social Network.
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- Participation inrnweekly meetings with communication teams spread across Latin America, to alignrninformation and implement AT&T initiatives.
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- Manage and createrncontent for the company's official communication channels.
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- Translation fromrnEnglish into Portuguese of organizational messages from AT&T;
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- Create illustrativerncontent such as videos, photos and montages.
rnrn- Develop internal actions to engage employees andrnincrease their productivity.